The short version
This summary is here so the terms are actually read. It is not part of the agreement — the numbered sections below are what binds.
- True Balance is a fitness app, not a doctor, a physiotherapist, or a coach in the room with you. It cannot see you, cannot watch your form, and knows only what you tell it.
- Lifting weights can injure you. Sometimes seriously. That risk does not go away because an app suggested the session.
- The app names exercises. It does not teach you how to perform them. If you do not already know a movement, learn it from a qualified coach before loading it.
- You are agreeing to take that risk on yourself, and not to sue us if it happens — as far as the law where you live allows.
- If anything about your health is uncertain, see a doctor before you start. If something hurts while you train, stop.
- The app is for your own training. Do not use it to plan or supervise sessions for anyone else, and never for anyone under 18 — it is built on adult assumptions, and a young person cannot agree to any of this.
1. Who this agreement is with
These Terms of Use are an agreement between you and 11244558 Canada Inc. ("True Balance", "we", "us"), covering the True Balance iOS application and everything in it.
You accept these terms when you tap to accept them in the app, and each time you use the app afterwards. If you do not accept them, do not use the app.
2. You must be 18 or older
The app is for adults. You may not use it if you are under 18. We ask because a person under the age of majority generally cannot give up a legal claim in advance, which makes sections 8 and 9 unenforceable for them, and because we have no way to obtain meaningful parental consent through the App Store.
This applies to who you train as well as to who you are. Do not use the app to plan or supervise training for anyone under 18, whoever they are to you — see section 16.
The app is not directed at children, we do not market it to them, and we do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it.
3. True Balance is not medical advice
True Balance provides general fitness information and automatically generated training suggestions. It is not medical advice, diagnosis, or treatment, and using it does not create a doctor-patient, physiotherapist-patient, or trainer-client relationship.
True Balance is software, and there is no one on the other end of it. No coach reviews your sessions, no trainer is available to ask, nobody supervises what you do, and there are no community or messaging features. Where the app writes in the first person, that is a writing style and not a person. We provide no service through the app beyond the software itself.
Nothing the app says should be used to ignore, delay, or replace advice from a qualified health professional. If a doctor, physiotherapist, surgeon, or midwife has told you something different from what the app suggests, follow them.
Understand what the app actually is. Its suggestions are produced by software from the information you give it and the sessions you log. It cannot examine you, watch your technique, see that a weight is too heavy for you today, or notice that something is wrong. Its health screening is a questionnaire, not an assessment. Any statement it makes about your readiness, recovery, or safety is an estimate produced by a formula.
4. True Balance does not teach technique
The app tells you which exercises to do, how many sets and repetitions, and roughly what weight. It does not teach you how to perform them. It shows no demonstration, watches nothing you do, and cannot tell whether a movement is being done safely or at all.
You are responsible for knowing how to perform every exercise the app suggests, with correct technique, or for learning it first from a qualified coach, trainer, or physiotherapist. If you do not know a movement, do not load it because the app listed it. Substitute something you do know, or leave it out.
5. Adaptation is not assessment
True Balance adjusts what it suggests based on what you tell it — soreness, sleep, stress, pain you flag, and how long it has been since you trained. Those adjustments are produced by formulas applied to self-reported answers. They are not a physiotherapy assessment, a recovery diagnosis, or clearance to train.
A session the app has made lighter is not thereby safe for you, and a muscle the app has not flagged is not thereby uninjured. Where what you feel differs from what the app suggests, what you feel governs.
6. What you confirm to us
Each time you use the app you confirm that:
- You are at least 18 years old.
- You are in good enough health to exercise safely, and no medical condition, injury, medication, symptom, or pregnancy makes exercise dangerous for you.
- Where section 7 requires clearance from a qualified health professional, and wherever you are otherwise unsure, you have obtained that clearance before training and are training within any limits it set.
- You have disclosed your health information honestly in the intake and check-ins, and will keep it current.
- You know how to perform the exercises you choose to do, or will learn them from a qualified professional before attempting them.
- You are not relying on the app in place of medical or physiotherapy advice.
- You are using the app for your own training, and not to plan, direct, or supervise anyone else's — in particular anyone under 18.
If any of these stops being true, stop using the app until it is true again.
7. What you are responsible for
- Answering the intake and check-in questions honestly and keeping them current.
- Obtaining clearance from a qualified health professional before you start or continue. This is required, not advisory, if your intake answers are flagged for it, if you are pregnant or postpartum, if you are recovering from surgery, or if you have a cardiovascular, respiratory, metabolic, or musculoskeletal condition. Get it too if you are simply unsure.
- Stopping immediately and seeking medical help if you experience chest pain, pressure or tightness, breathlessness out of proportion to the effort, dizziness, faintness, an irregular heartbeat, joint or nerve pain, unusual swelling, loss of strength or sensation, or any pain that is sharp rather than the ordinary discomfort of training.
- Training somewhere safe, with equipment in good condition, set up correctly — including safety pins, clips, and a spotter where the lift calls for one.
- Judging your own limits. A suggested weight, rep count, or exercise is a starting point offered without seeing you, and you are the one who decides whether to attempt it.
- Warming up, and not training through injury, illness, or exhaustion.
8. The risks you are accepting
Resistance training, mobility work, and conditioning carry inherent risks that cannot be designed away. These include, without limitation: muscle and tendon strains, ligament sprains and tears, joint and spinal injury including disc injury, fractures, crush injuries from dropped or failed loads, equipment breakage, slips and falls, heat illness and dehydration, fainting, cardiac events including heart attack and stroke, aggravation of conditions you already have or do not yet know about, and in rare cases permanent disability or death.
You confirm that you understand these risks, that you are voluntarily choosing to train anyway, and that you accept them as your own — including risks arising from the app suggesting an exercise, a weight, a set count, or a rate of progression that turns out to be wrong for you, and including risks arising from our negligence, to the extent the law where you live permits that.
9. Release of claims
To the fullest extent permitted by applicable law, you release and agree not to sue 11244558 Canada Inc., its directors, officers, employees, and contractors for any claim, demand, loss, or damage of any kind arising out of or connected with your use of the app or any training you do with it, including personal injury, death, and property damage, and including claims founded in negligence.
This release does not apply, and we do not attempt to exclude our liability, where the law does not allow it. In particular:
- It does not cover gross negligence, wilful misconduct, or fraud.
- It does not apply to residents of Quebec in respect of bodily or moral injury. Article 1474 of the Civil Code of Québec prohibits excluding or limiting liability for such injury, and nothing here attempts to.
- It does not displace rights you have under applicable consumer protection legislation that cannot be waived by agreement.
If any part of this section is held unenforceable, the rest continues to apply.
10. Your indemnity to us
If someone else brings a claim against us because of how you used the app — your breach of these terms, your unlawful or unsafe use of it, or injury you cause to another person while training — you agree to indemnify us and hold us harmless against that claim, including reasonable legal fees and disbursements.
This applies in particular where you gave someone else a session, a weight, a progression, or any other output of this app, and that person was injured. It applies whether the claim is brought by them, by a parent or guardian, or by anyone acting on their behalf, and it applies whatever their age.
Be clear about why that clause is here. Somebody you trained never accepted these terms, so nothing in sections 8 or 9 stands between them and us — a release binds only the person who gave it. This section is what stands in its place, and it runs against you.
This does not apply to the extent the claim arises from our own gross negligence or wilful misconduct, and it does not apply where consumer protection law where you live does not permit it.
11. Limits on what we owe you
To the extent permitted by law, and subject always to section 9:
- The app is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. We do not promise any particular training result, and we do not promise the app will be uninterrupted, error-free, or that its suggestions will suit you.
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data.
- We are not liable for interruptions to the app, loss of access, or loss of data caused by events outside our reasonable control, including failures of the App Store, iCloud, network providers, or your device.
- Our total liability for all claims relating to the app is limited to the greater of the amount you paid us in the twelve months before the claim arose and CAD $50.
Every limit in this section applies only to the maximum extent permitted by applicable law, and none of it affects statutory rights that cannot be excluded or limited by agreement.
12. Every figure the app shows you is an estimate
The app calculates numbers from what you log and from formulas applied to it. None of them is a measurement, none is verified against any instrument, and none is fit for a medical, diagnostic, or clinical purpose.
This includes, without limitation:
- Calories. Energy burned is estimated from your body weight and the length and type of the session. Nothing measures your heart rate, your effort, or your metabolism. Treat it as a rough indication and never as an input to a medical or dietary decision.
- Estimated one-rep max. Calculated with a standard published formula from the repetitions and weight you recorded. It is arithmetic, not a tested maximum, and it is not a weight we are telling you it is safe to attempt.
- Readiness, recovery, and freshness scores. Produced by formulas applied to your own self-reported answers, as section 5 describes.
- Volume, set counts, streaks, personal records, and trends. Derived from what you logged. Where what you logged is wrong, incomplete, or edited after the fact, these are wrong with it.
Figures the app writes to Apple Health carry exactly these limits, and are not made more reliable by appearing there. We do not warrant that any figure is accurate, and subject to sections 9 and 11 we are not liable for a decision you take on the basis of one — including decisions about training load, diet, medication, or whether to seek medical attention.
13. Purchases
The app is free. It shows no advertising, has no paid tier, and contains no in-app purchase of any kind. Every feature is available to everyone, and nothing in the app asks you for money.
If that ever changes, these terms will change with it, and section 17 governs how you are told.
14. Your data
The app stores what you record — your training, your check-in answers, and the health information you provide — and may sync it through your own iCloud account. With your permission it can read from and write to Apple Health. How that information is handled is described in our Privacy Policy, which is available inside the app and forms part of these terms.
15. Your content
What you record stays yours: your sessions, your measurements, your notes, your check-in answers. We claim no ownership of it. You grant us only the permission needed to operate the app for you — to store it, sync it to your own iCloud account, and process it to produce the suggestions you asked for.
16. Acceptable use
Do not use the app unlawfully, attempt to break or circumvent its security, reverse engineer it except where the law expressly permits, or resell or redistribute it.
The app is for your own training only. Do not use it to plan, prescribe, direct, or supervise training for anyone else — paid or unpaid, whether or not you are qualified to do so, and whoever they are to you. Family, friends, teammates, and clients are all covered by that. The app was built for the person holding the phone: it screens one person, adapts to one person's answers, and knows nothing about anybody standing next to them.
Never for anyone under 18. Two separate reasons, and each is sufficient on its own. Nothing in the app is scaled for a growing body — every load, progression, and readiness figure rests on adult training assumptions, and none of it was designed with youth athletes in mind. And a young person generally cannot give up a legal claim in advance, as section 2 explains, so the risk you would be taking on their behalf is not yours to take.
If you do this anyway, you are in breach of these terms, and section 10 governs what follows.
Do not extract, copy, or scrape the exercise library or any other part of the app's content. The app, its content, and its exercise library remain ours or our licensors'.
17. Changes to these terms
We may update these terms. When we publish a new version, we will ask you to accept it in the app before you continue using it. The version and date you accepted are recorded on your device.
18. Ending this agreement
You may stop using the app and delete it at any time. Because the app runs entirely on your device and we have no ability to control or disable it remotely, we cannot suspend or terminate your access. If you breach these terms, your only obligation is to stop using the app. Sections 8, 9, 10, 11, 12, 14, 15, 18, 19, 20, and 21 survive.
19. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ontario have jurisdiction — except that if you are a consumer resident elsewhere, you keep the benefit of any mandatory protections and courts of your own place of residence.
20. Apple's role
You obtain the app through the App Store. As between you, us, and Apple:
- Apple is not a party to these terms. This agreement is between you and 11244558 Canada Inc. alone, and we, not Apple, are solely responsible for the app and its content.
- Apple has no obligation to furnish any maintenance or support for the app. Questions, complaints, and claims about the app come to us, at the contact details in section 22.
- If the app fails to conform to any warranty that applies to it, you may notify Apple, and Apple will refund the purchase price of the app — of which there is none, as section 13 explains. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and every other claim, loss, liability, damage, cost, or expense arising from a failure to conform to a warranty is ours to answer rather than Apple's, subject to sections 9 and 11.
- Apple is not responsible for addressing any claim you or a third party makes about the app or your use of it, including product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- If a third party claims the app infringes their intellectual property rights, we and not Apple are responsible for investigating, defending, settling, and discharging that claim.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated by it as supporting terrorism, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms. On your acceptance of them, Apple has the right to enforce them against you as a third-party beneficiary.
21. General
Severability. If any provision of these terms is held invalid or unenforceable, it is limited or severed to the minimum extent necessary and every remaining provision stays in full force.
Entire agreement. These terms and the Privacy Policy are the entire agreement between you and us about the app, and replace anything said or written about it beforehand.
Assignment. You may not assign or transfer your rights under these terms. We may assign ours to a successor in a merger, acquisition, or sale of assets, on notice given in the app.
No waiver. If we do not enforce a provision of these terms, that is not a waiver of it, and we may enforce it later. A waiver is effective only if we give it in writing.
22. Contact
11244558 Canada Inc., 21 Melrose Drive, Millbrook, Ontario L0A 1G0, Canada.
tejanvm@gmail.com